Shipping and Returns

Returns, Refunds, or Exchanges:
ALL SALES ARE FINAL. 
PLEASE MESSAGE US IF YOU NEED ANY HELP BEFORE PURCHASING AN ITEM.
Thank you so much for understanding!
 
Is there free pickup?
Yes, we offer free pickup!
Wednesday- Thursday: 11:30AM-4PM
Friday: 11:30AM-6PM
Saturday: 11:30AM -4PM
 At our Store Location located at 
1704 Chester Ave, Bakersfield, CA 93301
SHIPPING:
 Please note that orders may take from 3-10 days to process (not including weekends) Penny's Gems is ran by one person! thank you so much for your patience.
With all due respect, we are not liable for any missing, damaged, or stolen packages once your order is shipped. For anymore questions or concerns, please email pennysgems2021@gmail.com 
PS: if you need any help with sizing or have any other questions email us or message us on Instagram @pennysgems 
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